Last updated: April 11, 2026

A Couple Great Movers (“we”, “us”, or “our”) owns and operates the website https://acouplegreatmovers.com (the “Site”) and delivers moving and related services (the “Services”). By using the Site or our Services, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you interact with us:

Personal contact information — including your name, phone number , email address [email protected], and service location when you request an estimate or reach out to us.
Move-related details — such as pick-up and delivery addresses, move type and scope, requested dates, item inventory, and any special instructions you share.
Technical and device data — including IP address, browser type, device identifiers, pages you visit on the Site, and referring URLs, gathered automatically through cookies, server logs, and related technologies.
Correspondence data — the content of any messages submitted through our contact form, sent to [email protected], or communicated by phone at .

We do not intentionally gather sensitive personal data unless you choose to provide it and it is required to fulfill your service request.

2. How We Use Your Information

The information we collect is used for the following purposes:

Preparing quotes, coordinating scheduling, and carrying out the moving and related Services you have requested.
Responding to inquiries, confirming bookings, sending updates, and providing customer support.
Handling payments securely and identifying or preventing fraudulent activity.
Running, maintaining, and improving the Site and our Services, including through usage analytics.
Meeting our legal obligations and responding appropriately to lawful requests from authorities.

From time to time we may send you service-related reminders or marketing communications. You may opt out of promotional messages at any time by following the instructions included in those communications.

3. Legal Bases for Processing (If Applicable)

Where required under applicable law, we rely on the following legal grounds to process your personal information:

Your consent — for example, when you submit a form or agree to receive marketing communications from us.
Contractual necessity — to provide the moving services you have engaged us for.
Legal compliance — to fulfill obligations imposed on us by applicable laws and regulations.
Legitimate interests — such as improving service quality and safeguarding against fraud, provided those interests are not overridden by your rights.

4. Cookies and Tracking Technologies

We use cookies and comparable tracking technologies on our Site for the following purposes:

Saving your preferences and delivering a more consistent experience when you return to https://acouplegreatmovers.com.
Understanding how visitors navigate the Site so we can improve its performance and usability.
Supporting security measures and detecting potentially fraudulent behavior.

Cookie preferences can be adjusted or disabled through your browser settings at any time. Disabling certain cookies may limit the availability or functionality of some features on the Site.

5. How We Share Your Information

We share your information only in the circumstances described below:

With vetted third-party vendors — including payment processors, hosting providers, analytics platforms, and communication tools — who are contractually required to handle your data securely and confidentially.
With moving crews, subcontractors, or operational partners, only to the extent necessary to deliver the Services you have requested.
As required by law, regulation, court order, or a valid request from a government authority.
In connection with a corporate transaction such as a merger, acquisition, or transfer of business assets.

We do not sell your personal information to third parties. Where applicable privacy laws treat certain sharing as a “sale,” we will honor any opt-out request you submit.

6. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect the personal information we hold. That said, no transmission over the internet or electronic storage system is entirely free from risk, and we cannot warrant absolute security of your data.

7. Data Retention

We keep your personal information only for as long as is necessary to accomplish the purposes described in this Privacy Policy, satisfy applicable legal requirements, resolve any disputes, and uphold our agreements. Once data is no longer needed, it is securely deleted or rendered anonymous.

8. Your Rights and Choices

Subject to your location and the privacy laws that apply to you, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct any information that is inaccurate or incomplete
Request the deletion of your personal information, subject to applicable exceptions
Object to or request restrictions on certain types of processing
Withdraw consent for marketing communications or opt out of certain data sharing practices

To submit a request, please use the contact details provided below. We may need to verify your identity before we can act on your request.

To stop receiving marketing emails, use the unsubscribe link included in any such message or write to us directly at [email protected].

9. Children’s Privacy

The Site and our Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you have reason to believe that we have inadvertently collected such information, please contact us and we will take steps to remove it promptly.

10. Third-Party Websites

The Site at https://acouplegreatmovers.com may include links to external websites that are not under our control. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any third-party site you visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our operations, technology, or legal obligations. Any revisions will be posted at https://acouplegreatmovers.com along with an updated “Last updated” date. Continued use of the Site following the posting of changes indicates your acceptance of the revised terms.

12. Contact Us

For questions about this Privacy Policy or to exercise any of your rights, please reach out to us through any of the following:

By phone:
By email: [email protected]
Via the contact form available on https://acouplegreatmovers.com